| Help and Support
We hope you
will find this site helpful and aid you to answer most common
questions. Below is a listing of important websites.
-
Set
up mailboxes for your domain
- View statistical
information for your domain
- Enable JSP,MySQL
support
- Create ODBC
connections
- Set up password
protection
- Change account
passwords
- Plus more
features
Contacting technical support
Before
contacting technical support you should always try using the Adam Moffett Design
Knowledgebase and the support pages found on this site. If you cannot
find the answer or you need us to do something for you please open
a support ticket at support@adammoffett.com.
Please include the following information.
-
- Exactly what you
are doing (including a URL to reproduce behaviour)
- An error message
if this is applicable
- Has this ever worked
before if this was at one stage working
- What you expect to
see
Without this information we cannot answer most questions. If your
problem is permissions related you can change permissions on files either
by using the control panel if your domain is on a Window's 2000 server or
by Chmoding if your domain is hosted on a Linux server via your FTP client.
Providing all the information will get you a fast complete answer.
Server Information
Mail Server
| POP 3 Server |
Mail.yourdomain.com |
| SMTP Server
|
Please
see your ISP |
| Set up
Mailboxes |
For details
click here |
| Set up
email clients |
Netscape
Outlook |
| Web Based
email |
For details
click here |
Linux
| Web Server |
Apache 1.3.x |
| Sendmail |
Version 8 |
| Operating System |
Red Hat Linux 7.x |
| PHP |
Version 4.x |
| Perl |
Version 5.6.x |
| FTP |
WuFTP -2.x |
| MySQL |
Version 3.x |
| Perl Location |
/usr/bin/perl |
| Date Location |
/bin/date |
| Sendmail Location |
/usr/sbin/sendmail |
| Python |
/usr/bin/python |
Windows 2000
| Web Server |
IIS (Internet Information Service) 5.0 |
| Sendmail |
Version 8 |
| Operating System |
Windows 2000 Server |
| FTP |
ServU |
| Perl |
Active Perl Version 5.6.x |
| Sendmail |
c:\Inetpub\scripts\sendmail.exe |
| Blat |
c:\winnt\system32\blat.exe |
| Jmail |
Version 3.7 |
| PHP |
Version 4.x |
| JSP |
Resin 2.x |
| JDK |
Sun JDK 1.4. |
| ASP.NET |
Version 1.x |
| ASPSmartUpload |
Component for uploading |
| ASPMail |
Component
for sending email |
| ASPEmail |
Component
for sending email |
|
How
do I get started?