Web
Based Email
Please
note that users may not give away free email from their site
using our web mail service. If they need this they should use
the free
email services of bigmailbox.com.
What
is web based email?
Web
based email gives you the ability to send and receive email without
the need to configure your email client. The benefits of this
include the
ability to access your email anywhere as long as you have web
access.
Ease of use as their is no need to specify all those technical
settings and
you can access your email on more than one computer without having
to
configure an email client.
Web
Based email is automatically activated on every domain on our
servers.
Just like email your domain must resolve if you are to use web-based
email to
receive email. Please click here to ensure that your
domain is resolving correctly
To
access Web Based email simply browse to http://mail.yourdomain.com
to
login and enter a valid email address and password for your domain.
Common
Menus
Our implementation
of Web Based Email uses common menus. Whilst browsing anywhere
in your folders you can simply click on an icon on the navigation
bar to carry out a function.
Compose
- Click here to send a message
Check
Mail - Click here to check for any new messages since logon
Purge
Deleted Messages - Click here to remove deleted messages
Delete/Undelete
- Click here to delete or undelete messages
Selection
- Click this button to select a message. For example selection
for a deletion
To
send email simply click on the Compose button from anywhere in
your folders. You will be presented with the following.
To/Cc/Bcc - Click either of these links to insert addresses
from you Address Book. Note, we limit each message to a maximum
amount of 10 recipients.
Attachments
- Click here to add an file attachment from your computer. Note
that attachments are not automatically scanned for virus's &
the maximum size of any attachment can not be greater than 10mb.
Deleting
Email
To
delete a message simply navigate to the folder containing the
message and select it by ticking the checkbox against the message.
Once
selected click the Delete/Undelete button. You will notice that
the message will now have a strike put through it, stating that
this has been deleted
Un-deleting
Email
If
you have accidentally deleted that important message it may still
be recoverable providing you have not Purged these delete items.
When you delete a message it is stored in the trash. The message
is still retrievable providing you do not empty the trash.
To
undelete a message that has been placed in the trash, first select
the message by placing a tick against the message you wish to
undelete and then click the Delete/Undelete button.
You're
message will now return to its default state without the strike
through the message details
When
messages are deleted by clicking the delete icon once selected
they are marked as deleted but can still be retrieved. If you
wish to purge the deleted messages click the Purge Deleted Messages
button
This
will removed all deleted messages in all folders for the mail
box you are logged in as and the folder shall no longer contain
any messages that were previously deleted.
You
can use the address book to store user's email address's and
other descriptive information such as their location that may
be helpful to store. Adding entries to your address book can
actually save you time when sending email's. Just like a speed
dial on a phone you can use the address book to send email's
to people without the need to constantly re-specify their email
address.
To
access your Address Book click on the Address Book icon on the
navigation bar on the left. You will then be presented with
the current contacts in your address book.
To
Add a contact - To add a contact click the add contact
button. A new browser window shall appear. Enter the details
of the contact in the fields ensuring you fill in the mandatory
fields of Name and Email Address and click Save Contact when
done.
The
contact list now be updated to reflect the new contact added
To
Delete a contact - To delete a contact select the contact
by placing a tick in the checkbox associated to the contact
and click delete. Please not this is not reversible once deleted.
To Edit a contact -To edit a contact click on the
contact under the Name column. The properties shall then be
displayed. Click Save when you are done.
Changing
the default language
To
change default language of the web based email client click
on the Display icon on the navigation menu left of screen. To
change the language simply choose your desired language from
the pull down menu.
The
displayed language will then attempt to load the character set
for this language. You're PC must have this character set installed
other wise you shall be prompted to install this
To
add a default signature to all outgoing messages click the Options
icon on the navigation menu left of screen. You will be presented
with the following
Type
in the message you wish to be automatically appended to your outgoing
messages and click Save Settings.
Pop
Mail Box in use
Whilst
logged in via Vop Mail Web you shall not be able to check your
mail box via a email client. It is important that you allways
log off either by clicking the log off icon or visiting another
web page (as this automatically logs you off). For security purposes
the mailbox is locked until you log off. A typical error message
may look like
There
was a problem logging onto your mail server. Your Password was
rejected. Account: 'user@domain.com', Server: '207.174.231.81',
Protocol: POP3, Server Response: '-ERR unable to lock user's
mailbox directory (183)', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92
|
How
do I get started?
