Depending on the type of platform your
domain is being hosted on you will have to perform differenent
tasks to enable custom errors on your domain.
If your domain is hosted on a Linux platform
click here
If your domain is hosted on a Windows 2000/NT4 platform click here.
If you are unsure on what type of platform your
domain is being hosted on log in to the control panel by clicking here and once logged in
there is an icon in the left hand side of the screen stating
your platform
Setting up any other custom errors to handle
errors other than 40,.402,403 and 404 will result in difficulty
debugging your domain and we do not recommend this.
Linux
Custom errors on the Linux platform
are created by using the '.htaccess' file. This file simply
tells the Webserver (Apache) how to handle specifed error.To create
a .htaccess file simply 'open a text editor' such as notepad
and add the following lines.ErrorDocument 403 /custom_error_to_be_displayed.html
ErrorDocument 404 /custom_error_to_be_displayed.html
Unless you are competent in
the NFS(Network File System) file system please upload all the
pages specifed in the .htaccess file in the root of your home
directory. NFS is case sensitive, so ensure that you specify the
correct file, Error404.html is not the same as error404.html.Once
you have created the .htaccess file upload this into the root
of your home directory and this file will be automatically active.
Windows 2000/NT 4
If you would like custom errors installed on your domain
and it is hosted on a Windows 2000/NT4 Server you will need to
upload the pages to your root directory. Once you have done this
notifty support and state your domain, the file name for the specified
error and this shall be installed for you.
Testing Custom Errors
Once these have been installed you can test this simply
by browsing to a page that will reproduce an error in your domain
that you have installed a custom error for. For example testing
a 404 error, browse to http://www.domain.com/page_that_does_not_exist
and rather than getting a 404 error below, you should get the
page that you have specified.
How
do I get started?